The Best Solution is the One Made Just For You

Description

With the staggering rise in the frequency of cyber-attacks and the increased landscape for those attacks to take place, establishing and maintaining a healthy cybersecurity posture is now a topic that should absolutely be front of mind for today’s business leadership. It is critical that leadership designate someone as responsible for developing and maintaining adherence to a cybersecurity framework. If don’t have anyone on staff to do this and you want to outsource that function, the team at Trace Advisors can help you evaluate the many solutions and find the right one to meet your needs.

Services

Fractional CISO
A guide who can walk you through the security risk assessment process and then meets with your leadership team regularly to update you on where you stand and help you understand what security measures should be prioritized.

24/7/365 MSSP (Managed Solutions Security Provider)
Your partner who can handle certain security functions for you, freeing you up to focus on your business and not managing logs and evaluating incidents.

Backup & Disaster Recovery
Our recovery solution supports the objectives of your Business Continuity with parameters for RPO (Recovery Point Objective) & RTO (Recovery Time Objective).

Features & Benefits

• Governance Risk & Compliance
• Threat Detection & Management
• Incident Response & Reporting

Description

Having the right partners with the right solutions allows you to get the most out of your investment in your business’s critical technology and the people who depend on that technology. Whether you have your own IT department and just need to outsource certain technology functions where it makes sense, or you have no tech leadership and want to outsource everything technology-related, Trace Advisors can help you evaluate the landscape and get you connected with best in breed providers of whatever technology solution(s) you require.

Services

Managed IT Infrastructure
Our providers can manage the infrastructure you already have, or source and manage the equipment and solutions you need to run your business whether that’s in the cloud or in your office.

IT Support / Helpdesk
We can bring the right partner to the table to support your organization so that you can focus on your business. And while we work to minimize issues, you can count on our team to be responsive if anything that does arise.

Managed Services
We have top tier partners who excel at providing you with a managed service offering around whatever technology solution you require to run your business – this could be anything from Office365 and email related services to managed switches and access points, and so much more.

Features & Benefits

• Cloud Hosting & Related Services
• End Point Management
• Desktop as a Service (DaaS)
• Helpdesk Services

Description

With so many businesses now relying on cloud-based services, it’s more important than ever to minimize downtime and increase security. Trace Advisors has the experience to balance all these factors and bring the right network solution for your business to the table.

Services

Aggregators for Connectivity
A simpler way to acquire connectivity that also brings a higher level of customer service and operational efficiency.

SD-WAN (Software Defined Wide Area Networking)
A technology that allows businesses to make the best use of their underlying connectivity.

SASE (Secure Access Service Edge)
A term for the convergence of many network and security features like SD-WAN, ZTNA (Zero Trust Network Access), SWG (Secure Web Gateway), and many more.

Features & Benefits

• Optimization designed to meet the needs of your organization
• Minimize downtime with a resilient & redundant network
• Perform tasks with agility and efficiency
• Removes unnecessary complexity

Description

Having the right communications tool(s) is critical to your enterprise’s ability to be efficient and productive. Many companies these days suffer from having too many overlapping applications thus leading to wasted effort and expenditures. Trace Advisors can help to streamline your company’s communications to get you maximum efficiency and productivity for your communications spend. We know the landscape and bring the right communications provider to you so you don’t have to waste time unnecessarily watching demos and talking through the in’s and out’s of each product on the market.

Services

Cloud-hosted VoIP (Voice over IP)
A phone system hosted in the cloud which means you’re never down and you don’t have any expensive equipment to maintain.

Unified Communications and/or Contact Center solutions
A technology that allows businesses to make the best use of their underlying connectivity.

Features & Benefits

• Fixed monthly costs
• 24/7 US-based customer support
• Increased flexibility to make calls from any device
• Increased portability with cloud-based services

Description

Managing your company’s mobile devices (phones, tablets, hotspots, etc.) and the accompanying service plans can easily become a real pain to deal with. And to go with all that, the expenses are often not insignificant. The team at Trace Advisors has the ability to assess your current situation and determine if there is room for cost savings or improved efficiences. If you are direct with one or more of the big carriers (ATT, Verizon, T-Mobile) and don’t have professionals like us helping with your mobility needs, then we can almost guarantee there is room for improvement.

Services

Cross-carrier data pooling
One optimized data plan that spans across multiple carriers.

Mobile device management
Allows one of our vendors to manage the device procurement, staging/kitting & RMA process to take that whole process off your plate.

Reports & analysis
Our vendors can provide custom reports that can give you insights into usage and variances to get a handle on your spending patterns.

Features & Benefits

• Constant support of smart devices and wireless technologies
• Increased operational efficiency among wireless technologies
• Cost-effective bill management

Description

The scope and depth of the technology-related services we offer is second to none. If it is technology-related in some way, we can likely help. Other services that we didn’t specifically call out on the other tabs but that fall in our wheelhouse.

Services

IOT (Internet of Things)
IOT is a broad term that applies to many types of sensors connected to internet or a local network (usually wirelessly) which report back data that is then ingested and provided to you in a way where you can gain insights and take actions – which can even be automated. IOT is a tool that allows businesses to be more effective and/or efficient in many areas. If you have any manual processes in your business or areas where you wish you had more data, talk to us to see if there’s a way to potentially automate those manual processes or add sensors to gain more insight into problem areas.

Physical Security as a Service
Would you like to have a cloud-based solution for access control or camera monitoring as part of your business’s physical security? There are many options when it comes to physical security and how to address it from a technology perspective. Imagine having a camera system that uses AI technology to analyze faces or look for dangers such as a weapon and automatically sends a text message to alert the management team onsite the moment a potential danger is detected. If you want to know more, talk to us today to see how we can help you with physical security.

Employee engagement
Do you wish you had a platform that could allow you to easily increase employee retention and engagement? Talk to us learn more about a solution that can ingest employee performance data of any kind and then allow you to make use of that data and establish clear KPIs and goals and then engage the employees via a gamification component to increase their engagement and enjoyment in their role.

Answering services
Don’t want to hire and manage staff just to answer your phones? Talk to us to see if one of our outsourced answering services may be a fit for you.

Features & Benefits

• Constant support of smart devices and wireless technologies
• Increased operational efficiency among wireless technologies
• Cost-effective bill management