In the last 10+ years, IT managed services have grown exponentially. Most businesses now see the value of proative IT management as opposed to traditional, reactive services. The increased focus on cybersecurity management has also fueled the growth of managed services and helped businesses realize that internal IT resources, if available, are better focused on end user support, rather than managing IT infrastructure and cybersecurity. The predictable cost model associated with managed services is also more attractive for most businesses rather than the ups and downs in cost associated with traditional break-fix IT support.
Managed Services Can Include:
End Point Management (monitoring and remote management of desktops, laptops, servers, switches, Wireless Access Points, etc)
Managed Security (firewall, anti-virus, anti-spam, anti-malware, intrusion detection, penetration testing, etc)
Desktop as a Service (DaaS)
Managed Email Services including Microsoft Office 365 and the associated security and encryption if needed